Last updated: February 19, 2026
Ballpark ("we," "us," or "our") operates the website ballpark.games and associated game services. This policy describes what information we collect, how we use it, and your choices regarding that information.
When you create an account or make a purchase, we may collect your email address, display name, and payment information. Payment processing is handled entirely by Stripe, Inc. We do not store your credit card number, expiration date, or CVC on our servers.
When you play the game, we collect gameplay data such as scores, question responses, and progression metrics. This data is associated with your account and used to provide game features like avatar unlocks and performance tracking.
We automatically collect standard technical information including IP address, browser type, device type, and general location (country/region). We use Google Analytics and Firebase Analytics to understand how people use the game.
We use the information we collect to operate and improve the game, process payments, communicate with you about your account, and analyze usage patterns to make Ballpark better. We do not use your information for targeted advertising.
We use the following third-party services that may process your data in accordance with their own privacy policies:
Stripe (payment processing) — stripe.com/privacy
Firebase / Google Cloud (authentication, database, analytics) — firebase.google.com/support/privacy
Netlify (hosting) — netlify.com/privacy
We do not sell, rent, or trade your personal information to third parties. We may share information only when required by law or to protect our rights.
We retain your account data for as long as your account is active. If you wish to delete your account and associated data, contact us at the address below and we will process your request within 30 days.
We use essential cookies required for authentication and game functionality. Our analytics providers may set additional cookies to help us understand usage patterns. You can control cookie settings through your browser.
Ballpark is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it.
We implement reasonable security measures to protect your information, including encrypted connections (HTTPS), secure authentication through Firebase, and PCI-compliant payment processing through Stripe. No system is perfectly secure, but we take the protection of your data seriously.
You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you are located in the European Economic Area, you have additional rights under GDPR including the right to data portability and the right to lodge a complaint with a supervisory authority.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.
If you have questions about this privacy policy or your data, contact us at support@ballpark.games.